Player support
Magnet Drop: Polarity
Quick answers for players and families.
Getting started
Guide your ball through the red and green gates. Choose Touch or Tilt in the game's settings.
Touch: Hold the screen to steer right; release to steer left. Tilt: Move your device gently to steer. Try Easy mode first, then Normal or Expert as your skills improve.
Scoring and perfect passes
Pass through gates to score points. A centered Perfect pass awards a bonus, and consecutive perfect passes build a streak. Challenge yourself to beat your best score.
Premium — $1.99 one-time purchase
Premium provides two ad-free Second Chances per day and removes automatic between-run ads. It does not remove all ads. After the daily ad-free revives are used, you may choose to watch an optional rewarded ad to revive, when an ad is available.
Premium is a one-time purchase, not a subscription.
How do I restore Premium?
Open the game's purchase screen and tap Restore Purchase. Make sure your device is signed into the same Apple Account used for the purchase. Restoring Premium does not reset or refill your daily free-revive allowance.
If the purchase still isn't restored, restart the game, check your internet connection, and contact support.
Why does it say “No Ad Available”?
Rewarded ads depend on your connection, region, privacy settings, and ad inventory. They are optional and aren't guaranteed to be available. You can try again later or finish the run.
Troubleshooting
No sound?
Check your device volume, Silent Mode, audio output (including Bluetooth), and the game's sound settings.
Controls feel unusual?
Confirm whether Touch or Tilt is selected. Adjust tilt sensitivity if available, or try Touch mode. Start with Easy difficulty to get comfortable.
Game freezes or closes?
Reopen the game and confirm your device is running a supported iOS or iPadOS version. If it continues, contact support with the game build number and what happened.
Contact AbideCrest Media
Email AbideCrestMedia@outlook.com for gameplay questions, purchases, technical issues, or privacy inquiries.
Please include your device model, software version, game version, and a short description of the issue. Never send passwords or payment card details.
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